Privacy Policy

1. Controller

The data controller is Ladera Verde Studio, Calle de Serrano 93, 28006 Madrid, Spain. Email: [email protected]. Phone: +34 911 87 46 29.

2. Personal data we collect

We may collect name, email address, phone number, property town or region, project details, photographs voluntarily submitted, approximate budget, preferred contact times, billing information, communications history, IP address, browser data, cookie identifiers and website usage information.

3. Lawful basis under GDPR and Spanish data protection rules

We process enquiry and project data to take steps before entering into a contract or to perform a contract. We process invoices and accounting records to comply with legal obligations. We may process website security logs and basic analytics based on legitimate interests, provided those interests do not override user rights. Marketing emails are sent only with consent or where legally permitted, and users can opt out at any time.

4. Purposes

Data is used to answer enquiries, prepare proposals, schedule site reviews, deliver design services, coordinate agreed project information, maintain records, issue invoices, improve website reliability, prevent misuse and comply with tax, accounting and consumer-law obligations in Spain.

5. Cookies and analytics

The site may use essential cookies for security and form functionality. Optional analytics or advertising cookies, where used, are activated only according to applicable consent requirements. Users can manage cookies through browser settings and any consent tool presented on the site.

6. Recipients and processors

Data may be processed by hosting providers, email services, accounting software, professional advisers and, where necessary for a requested project, independent contractors or consultants. These parties receive only the information required for their role and are expected to apply appropriate confidentiality and security measures.

7. International transfers

If a technology provider processes data outside the European Economic Area, we rely on appropriate safeguards such as adequacy decisions, Standard Contractual Clauses or equivalent legally recognised transfer mechanisms.

8. Retention periods

Enquiry data is usually kept for up to 24 months if no contract follows. Project records are kept for the project duration and normally up to 6 years for contractual reference. Accounting records may be retained for the statutory periods required in Spain. Marketing consent records are kept until consent is withdrawn or the data is no longer needed.

9. Your rights

Under GDPR and Spanish data protection law, users may request access, rectification, erasure, restriction, portability and objection to processing. Where processing is based on consent, consent may be withdrawn at any time without affecting previous lawful processing.

10. Complaints

Users may contact us first so we can address concerns. They also have the right to lodge a complaint with the Spanish Data Protection Agency, Agencia Española de Protección de Datos (AEPD).

11. Advertising and Google Ads compliance

Landing pages used for advertising are intended to clearly identify the business, provide accurate contact details, explain the nature of the services and avoid misleading claims. We do not sell personal data submitted through enquiry forms. Advertising measurement, remarketing or conversion tracking tools, if used, are configured according to consent and platform policy requirements.

12. Security

We use reasonable administrative, technical and organisational safeguards to protect personal data, including access limitation, secure accounts and careful sharing of project information. No website or email system can be guaranteed completely secure.

13. Updates

This policy may be updated when legal, operational or technology changes require it. The latest version will be published on this page.

Last updated: 28 May 2026.